If you want to sent a product to return, sent us an e-mail titled “product return”[order-number] Our instructions will follow by email.

Right of withdrawal

You have the right to cancel your order until 14 days after receipt without giving any reason. You will then receive the full order amount including shipping costs credited. Only the costs for returning from your home to the webshop are at your own expense. You will be asked to return the products to our warehouse in the Netherlands. If you use your right of withdrawal, the product must be returned with all accessories supplied, unused and undamaged including packaging. To make use of this right, please contact us via [email protected]. We will then refund the order amount due within 14 days of notification of your return provided that the product has already been received in good order. A return must always be equipped with Track & Trace code. The transmitter is always responsible for the shipment. If import duties apply the consumer is responsible for the import duties for the return to our Dutch warehouse, mark items as return goods.